Henderson · Green Valley · Las Vegas valley
The small business that supports small businesses.
An engineer you know by name. One flat number. Clients under 20 employees, on purpose. If we aren't the right fit for your size, we'll tell you and point you to someone who is.
A face and a name. One person responsible for your systems.
One flat number. No meters running. No per-seat math.
A short client list, on purpose. It's how we stay good at this.
If it breaks, we fix it. No hourly clock. No surprise line items.
Three plans. One flat number each.
Flat monthly retainers with unlimited covered work. Breaks are never metered; changes are quoted. Pick the plan that matches your headcount; the bands are how we match you to the right amount of senior engineer.
$399/mo
Your systems watched around the clock, with a direct line when something breaks.
- Monitoring, patching, backup verification
- Incident response
- Monthly Engineer's Note on your systems
- Quarterly 20-minute call
- Annual scorecard
- Direct line to a person
Resident Engineer
6-12 employees
$999/mo
Everything in Watchtower, plus your engineer on-site every month. A walkthrough catches what monitoring can't see.
- Everything in Watchtower
- Monthly on-site visit and walkthrough
- Vendor coordination
- Quarterly systems review
- 2-business-hour response
Fractional CIO
13-20 employees
$2,999/mo
The strategy seat without the salary.
- Everything in Resident Engineer
- Quarterly planning, budget, and roadmap
- Vendor negotiation
- Annual assessment
- After-hours emergency response
One-time onboarding fee, quoted at the assessment. Retainers bill monthly in advance. Six-month initial term, 30 days' notice to leave, free 30-day transition assistance.
How it starts
1The walkthrough assessment
Two to four hours on your systems. You get the full findings report, yours to keep, whatever you decide next.
2A straight verdict
One of three answers: you're a fit, you're a fit after some one-time stabilization work first, or you're not a fit for us, and we point you to someone good.
3A retainer that holds
Autopay on the first, a named Primary Engineer, and the touch cadence your plan promises.
You'll know your engineer. Not a ticket number, not a rotating cast of strangers. One person responsible for your systems, and an owner who stands behind every job.
If it breaks, we fix it. If it changes your environment, we quote it.
Breaks: covered, never metered
Something stops working, you call, we fix it. No ticket tax, no hourly clock, no surprise line items. That's what the flat number is for.
Changes: quoted up front
New hardware, moves, upgrades, migrations, an office move. You get a fixed price in writing with acceptance criteria, a 30-day warranty, and we get paid when it holds.
Who we're for
Under 20 employees, on purpose. It's the size we're built to serve well. Above that band we'll refer you to a good larger firm, publicly and without ego.
Restaurants & cafés
Water Street and Green Valley. POS downtime bleeds revenue by the minute, and we treat it that way.
Medical & dental offices
Clinics, vets, optometry. Compliance pressure and no in-house IT, handled plainly.
Professional services
Law, accounting, insurance, real estate. Systems that quietly hold the practice up.
Trade & light industrial
Golden Eagle and the Henderson industrial belts. Shop floor to front office.
Retail boutiques
Old Henderson and The District at Green Valley. Registers, payments, and the network behind them.
Home offices
Your house is the office now. We make the network, backups, and printing hold up like it is one.
Remote workers
You're one bad connection away from a bad day. We keep your setup boring, in the good sense.
Coworking facilities
Member wifi, printing, meeting rooms, and the router in the closet everyone forgets. One shop for the whole floor.
Everyone else
If your headcount fits the bands and you're in the valley, ask. If we're not the right fit, we'll say so.